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Virtual Front Door or Brick Wall? Care pathways in healthcare
If your patients take the time and effort to engage with you virtually but they run into a brick wall, your virtual front door isn’t a door at all. To invite patients in, care pathways need to be clearly visible to them, easy to navigate, and provide a clear, effective pathway to care.
Health Care Consumer Trust Survey Report
Who do patients trust with their health? Consumers want fast, convenient, high-quality health care, but they don’t (yet) trust big technology companies or retailers to deliver it.
Primary Care for the 21st Century Technology-enabled and On Demand
Read an excerpt from Chilmark’s new report to learn about their recommendations for making primary care work for today’s patients and providers, as well as their findings about how Bright.md can help health care systems meet the challenges of the 21st Century.
Bright Idea: Healthcare Automation
Electronic health records get a bad rap. Though many physicians blame them for their feelings of burnout, EHRs serve an important purpose and they’re not going away. They also present one of the best opportunities for automation to make a difference in healthcare.