← Back to Resources
Virtual Front Door or Brick Wall? Care pathways in healthcare
If your patients take the time and effort to engage with you virtually but they run into a brick wall, your virtual front door isn’t a door at all. To invite patients in, care pathways need to be clearly visible to them, easy to navigate, and provide a clear, effective pathway to care.
Health Care Consumer Trust Survey Report
Who do patients trust with their health? Consumers want fast, convenient, high-quality health care, but they don’t (yet) trust big technology companies or retailers to deliver it.
Primary Care for the 21st Century Technology-enabled and On Demand
Read an excerpt from Chilmark’s new report to learn about their recommendations for making primary care work for today’s patients and providers, as well as their findings about how Bright.md can help health care systems meet the challenges of the 21st Century.
SmartExam™ in Action · Cold, Flu, or Allergy Module Demo
Is your healthcare system equipped with the solution to get your patients the care they need, when they need it, without interrupting their lives or going to other convenience care options?
Presbyterian Healthcare Services: Moving from Innovation to Operations with SmartExam™
Presbyterian Healthcare Services needed to expand access to care while maintaining patient and provider satisfaction and adherence to the standards of evidence-based care. Their pilot program with a direct-to-patient non-video telehealth platform was a resounding success. Their next challenge? Expanding to a system-wide implementation for a growing, dynamic patient population.
SmartExam™ in Action · Pediatrics Modules Demo
SmartExam's pediatrics modules allow parents to get fast high-quality care for their children without leaving home.
Convenience Care is here, and it's eating your lunch
Patients want high-quality care that is accessible and affordable. If they can’t get it from you, direct-to-consumer healthcare services make it easy for them to get it somewhere else. Give them the ability to consume your services just like they consume everything else in their lives: on their phones or computers, quickly, and where it’s convenient for them.
Stop Creating Disloyal Patients
Your competition used to be other healthcare systems. Now it’s direct-to-consumer apps, big box stores, and pharmacy chains. If you can meet patients where they are—rather than expecting them to come to you—those patients will stay loyal to you.
5 Tips for Creating Value in Your Telehealth Strategy
There's no one-size-fits-all approach to developing a telehealth strategy. A smart virtual care offering includes a comprehensive set of solutions. Here are five points to consider when developing your value case for telehealth in your healthcare system.
Focus on women's care can improve health system wellness
Women are the Chief Medical Officers in their own homes. And providers who best cater to women's needs for convenience, cost, and customer satisfaction can increase the wellness not only of their female patients but of their own health systems as well. Read our ebook to learn more about the impact women have on the healthcare industry.
Webcast: Using Telehealth to Reshape the Primary Care Paradigm
Recorded March 7th, 2019 - While early attempts to launch primary care telehealth services often left healthcare systems mired in a messy landscape of failed projects and promises, today’s connected care platforms are offering a much more cohesive workflow. Advances in asynchronous (store-and-forward) technology and the promise of better reimbursement have given health systems the opportunity to view telehealth as a viable means of delivering the right care at the right time and in the right place.
SmartExam™ in Action · Depression and Anxiety Demo
SmartExam's behavioral health module helps patients get a treatment plan today that puts them on the path to a brighter tomorrow.
How to Evaluate Your Telehealth Vendor for Clinical Content Quality
All the technical wizardry in the world isn’t worth anything if healthcare software ignores the trust that physicians and patients take as a given: clinical quality. How can you ensure that you’re choosing a product—and partner—that checks all of the technical boxes and preserves your commitment to the best outcomes for your patients?
SmartExam™ in Action · Low Back Pain Demo
Lowden strained his back raking leaves last weekend. During his lunch break, he logs onto SmartExam and receives care from his doctor in about an hour. Watch his journey from pain to care.
SmartExam™ Patient Satisfaction Story · Carmen
When one patient felt sick far from her doctor, she turned to SmartExam for quick care.
Prisma Health Modernizes Patient Care with Asynchronous Telehealth Solution
Learn how with SmartExam, Prisma Health maintained quality as they expanded patient access to care. And how they maximized their investment results and took their healthcare mission to a new level of success, transforming the healthcare experience for patients and providers alike.