“The promise of patient convenience without the extra burden has won Bright.md a growing fan club among hospitals and medical groups.
- AVIA Innovator Network

“New telepresence doctor visits from companies like ... Bright.md deliver house calls via your mobile phone or computer, eliminating the need for the elderly to travel to a doctor.
- HuffPost

“Before you actually talk to your doctor, [SmartExam] gathers basic data. The app dynamically adapts the questions according to your answers. Using AI, it will give your doctor a preliminary diagnosis treatment plan.
- Wired

“Thank you, thank you. I was able to get relief so much faster than driving to a clinic. The instructions were thorough and easy to understand. This is smart health care.
- Adventist Patient, 2018

“I have never been more excited about healthcare. We have six kids; it would be a nightmare to find sitters, wait at the office and for prescriptions. I did not feel like getting dressed let alone leaving the house! This is ingenious!
- Patient, Greenville Health System, 2018

“Very fast and effective way to get treated without going to a doctor's office and waiting. It only took about 15 minutes from the time I started the exam to get medications called into my pharmacy.
- Patient, Palmetto Health 2018

“I live 85 miles from my doctor. This service saved a long trip and I was treated properly.
- Patient, Presbyterian Health, 2018

“It was so convenient and easy to use. I didn't have to take time off work or get extra tests that were not needed. I had no waiting in a waiting room full of sick people and was able to pick my prescription up right after work. Awesome!
- Patient, Presbyterian Health, 2018

“I trust SmartExam. It never gets in a hurry. It’s the same on Monday as it is on Thursday.”
- Bright.md partner provider

“My favorite thing about SmartExam is the ability to access it from anywhere with an internet connection.”
- Provider, Providence Health Systems, 2018

“SmartExam is being used by health systems to offer 24/7 access to care for more than 470 common medical conditions.”
- The Wall Street Journal, 2019

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Press Release

Mercy Enhances Patient Access and Outreach through Bright.md


Portland, OR — November 11, 2019 — Mercy, which serves patients across four states, will deploy Bright.md’s asynchronous virtual care product to deliver the industry’s premier patient-focused online care experience and improve patient convenience and access. Already a leader in virtual care delivery, Mercy will integrate Bright.md services into their care delivery platform to expand their ability to care for patients.

“Mercy is committed to creating a system of care focused on the needs of those we serve, when and where they need health care. Through functionality enabled by Bright.md, we can enhance access to high-quality Mercy care to our current patients and expand our outreach to people we aren’t currently serving,” said Dr. Gavin Helton, Mercy’s senior vice president of population health.

Leaders at Mercy recognize that as patients act more like consumers, their demands for health care are shifting as well. By providing patient-centric, cost-effective care, Mercy will be able to better meet the needs of patients with minor illnesses and injuries, while enabling caregivers to focus on patients with more complex needs. Bright.md’s unique, online triage, diagnosis and treatment functionality enables a new way of meeting patient health care needs from any location at any time.

“Mercy has led the way in virtual care delivery and we are excited to work with them in building an automated point of entry that can help them treat patients more effectively and efficiently while lifting the burden that’s been put on caregivers,” said Dr. Ray Costantini, CEO and co-founder of Bright.md.

About Bright.md

Founded in 2014 and based in Portland, Ore., Bright.md is a leading health care automation company dedicated to modernizing direct-to-patient telehealth for health care systems with its AI-powered virtual-care platform, SmartExam. Bright.md partners with premier health care organizations in North America, including three of the top five not-for-profit health systems in the United States. These partners offer SmartExam to more than 10 million patients who are seeking convenient urgent and primary care online. Bright.md has been named the Leader in the “Forrester New Wave™: Virtual Care Solutions for Digital Health” report, a Gartner Cool Vendor in Healthcare, and is the preferred choice of AVIA’s Virtual Access cohort. Bright.md is venture-backed by B Capital Group, Seven Peaks Ventures, Pritzker Group Venture Capital, Oregon Angel Fund and the Stanford-StartX Fund. For more information, visit Bright.md.

About Mercy

Mercy, named one of the top five large U.S. health systems from 2016 to 2019 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care, managed and specialty (heart, children's, orthopedic and rehab) hospitals, 900 physician practices and outpatient facilities, 45,000 co-workers and 2,400 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, and Mercy Virtual commercially serve providers and patients from coast to coast.

Contact Info:

Kara Kerker

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