“The promise of patient convenience without the extra burden has won Bright.md a growing fan club among hospitals and medical groups.
- AVIA Innovator Network

“New telepresence doctor visits from companies like ... Bright.md deliver house calls via your mobile phone or computer, eliminating the need for the elderly to travel to a doctor.
- HuffPost

“Before you actually talk to your doctor, [SmartExam] gathers basic data. The app dynamically adapts the questions according to your answers. Using AI, it will give your doctor a preliminary diagnosis treatment plan.
- Wired

“Thank you, thank you. I was able to get relief so much faster than driving to a clinic. The instructions were thorough and easy to understand. This is smart health care.
- Adventist Patient, 2018

“I have never been more excited about healthcare. We have six kids; it would be a nightmare to find sitters, wait at the office and for prescriptions. I did not feel like getting dressed let alone leaving the house! This is ingenious!
- Patient, Greenville Health System, 2018

“Very fast and effective way to get treated without going to a doctor's office and waiting. It only took about 15 minutes from the time I started the exam to get medications called into my pharmacy.
- Patient, Palmetto Health 2018

“I live 85 miles from my doctor. This service saved a long trip and I was treated properly.
- Patient, Presbyterian Health, 2018

“It was so convenient and easy to use. I didn't have to take time off work or get extra tests that were not needed. I had no waiting in a waiting room full of sick people and was able to pick my prescription up right after work. Awesome!
- Patient, Presbyterian Health, 2018

“I trust SmartExam. It never gets in a hurry. It’s the same on Monday as it is on Thursday.”
- Bright.md partner provider

“My favorite thing about SmartExam is the ability to access it from anywhere with an internet connection.”
- Provider, Providence Health Systems, 2018

“SmartExam is being used by health systems to offer 24/7 access to care for more than 470 common medical conditions.”
- The Wall Street Journal, 2019

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Press Release

Bright.md Named Vendor to Watch by Chilmark Research


Portland, OR — November 19, 2019 — In its new report “Primary Care for the 21st Century: Technology-enabled and On Demand,” Chilmark Research lauds Bright.md’s ability to make positive impacts on access, burden, and costs—for both providers and patients.

“The U.S. primary care system no longer meets the needs of its patients or providers,” the report notes. “New technological approaches combined with the drive to move care to lower cost settings are creating care models that better meet patient needs and are accessible on demand.”

Chilmark researcher Alex Lennox-Miller identifies “three types of solutions that can contribute to or complement the modern technology-enabled primary care practice, promising to meet the challenges of increased demand, changing needs, and evolving payments.” These solutions include Telemedicine; Virtual and Remote Care Platforms; and AI-enabled Assistants, Symptom Checkers, and Chatbots.

Placing Bright.md in the third category, the report identified three product differentiators: true machine learning (ML) for conducting evaluations and constructing notes; asynchronous diagnosis with direct provider review; and billing, treatment, prescription, and next steps as needed and on demand.

With SmartExam, “provider workflow involves only direct clinical evaluation and judgment, significantly reducing active provider time. This addresses one of the biggest weaknesses of the telehealth field, as appointments are still heavily time restricted and a number of information and survey questions are still necessary.”

“Once again, Chilmark has proven its researchers have their fingers on the pulse of what is driving change in health care,” said Dr. Ray Costantini, Bright.md CEO and co-founder. “The Bright.md team and I are honored to be recognized. And we’re beyond excited that the potential of care automation is evident to a well-respected analyst who knows his way around health care.”

About Bright.md

Founded in 2014 and based in Portland, Oregon, Bright.md is a leading healthcare automation company dedicated to modernizing direct-to-patient telehealth for healthcare systems with its AI-powered virtual-care platform, SmartExam. Bright.md partners with premier healthcare organizations in North America, including three of the top five not-for-profit health systems in the United States. These partners offer SmartExam to more than 10 million patients who are seeking convenient urgent and primary care online. Bright.md has been named the Leader in the “Forrester New Wave™: Virtual Care Solutions for Digital Health” report, a Gartner Cool Vendor in Healthcare, a Vendor to Watch by Chilmark Research, and is the preferred choice of AVIA’s Virtual Access cohort. Bright.md is venture-backed by B Capital Group, Seven Peaks Ventures, Pritzker Group Venture Capital, Oregon Venture Fund and the Stanford-StartX Fund. For more information, visit Bright.md or go to go.bright.com/chilmark to read an excerpt of what Chilmark has to say about Bright.md’s impact on the future of primary care.

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