“The promise of patient convenience without the extra burden has won Bright.md a growing fan club among hospitals and medical groups.
- AVIA Innovator Network

“New telepresence doctor visits from companies like ... Bright.md deliver house calls via your mobile phone or computer, eliminating the need for the elderly to travel to a doctor.
- HuffPost

“Before you actually talk to your doctor, [SmartExam] gathers basic data. The app dynamically adapts the questions according to your answers. Using AI, it will give your doctor a preliminary diagnosis treatment plan.
- Wired

“Thank you, thank you. I was able to get relief so much faster than driving to a clinic. The instructions were thorough and easy to understand. This is smart health care.
- Adventist Patient, 2018

“I have never been more excited about healthcare. We have six kids; it would be a nightmare to find sitters, wait at the office and for prescriptions. I did not feel like getting dressed let alone leaving the house! This is ingenious!
- Patient, Greenville Health System, 2018

“Very fast and effective way to get treated without going to a doctor's office and waiting. It only took about 15 minutes from the time I started the exam to get medications called into my pharmacy.
- Patient, Palmetto Health 2018

“I live 85 miles from my doctor. This service saved a long trip and I was treated properly.
- Patient, Presbyterian Health, 2018

“It was so convenient and easy to use. I didn't have to take time off work or get extra tests that were not needed. I had no waiting in a waiting room full of sick people and was able to pick my prescription up right after work. Awesome!
- Patient, Presbyterian Health, 2018

“I trust SmartExam. It never gets in a hurry. It’s the same on Monday as it is on Thursday.”
- Bright.md partner provider

“My favorite thing about SmartExam is the ability to access it from anywhere with an internet connection.”
- Provider, Providence Health Systems, 2018

“SmartExam is being used by health systems to offer 24/7 access to care for more than 470 common medical conditions.”
- The Wall Street Journal, 2019

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Press Release

Bright.md Named a 2016 “Cool Vendor” by Gartner


PORTLAND, Ore. — July 21, 2016 Bright.md, developer of a virtual care solution to improve efficiencies and reduce costs in the delivery of care for non-acute conditions, today announced the company has been included in the list of “Cool Vendors” in the Cool Vendors in Healthcare Providers, 2016 report by Gartner, Inc. Bright.md also was mentioned as a sample vendor for digital clinical encounters in the Gartner “Hype Cycle for Telemedicine and Virtual Care, 2016” report, which tracks the technologies and evolving concepts that will have the greatest impact in those sectors.

“We are honored to be named as a ‘Cool Vendor’ and referenced as a sample vendor in this year’s ‘Hype Cycle’ by a leading analyst firm like Gartner,” said Ray Costantini, MD, co-Founder and CEO of Bright.md. “With SmartExam™, Bright.md is delivering a novel solution to address one of the biggest problems in healthcare today: efficient, convenient access to high-quality primary care. We are helping bring down the cost of care, while improving outcomes and the experience of care for both patients and physicians.”

Bright.md is the developer of SmartExam, a cloud-based virtual physician assistant that automates much of the care delivery process. Patients can connect with their  own primary care providers using their home computer or mobile device, and using SmartExam, quickly receive high-quality, evidence-based online care at a fraction of the cost of an in-person visit. The solution also enables providers to increase their efficiency by 90 percent while boosting per-visit margins five-fold. For physicians, the diagnosis, treatment and documentation of a patient’s SmartExam visit takes less than two minutes, compared to the 20-minute average for office visits. In addition, more than 70 percent of patients noted that they preferred SmartExam to in-person or video visits.

“A major challenge facing healthcare today is the limited access to primary care. This is expected to get worse as the shortage of primary care doctors persists in most countries and as populations (especially the elderly) increase,” the ‘Cool Vendor’ report noted.

“A growing and aging population has increased the demand of the healthcare system at a rate that outstrips the ability of clinicians to respond, and has made access to care — especially in primary care — one of the major challenges facing the healthcare industry. One way to solve this problem is to help clinicians to become more efficient and, whenever possible, automate care, thus offloading some clinical responsibility,” the Hype Cycle report said.

Gartner, Cool Vendors in Healthcare Providers, 2016, Laura Craft, Vi Shaffer, Barry Runyon, Richard Gibson, M.D., Thomas J. Handler, M.D., 14 April 2016

Gartner, Hype Cycle for Telemedicine and Virtual Care, 2016, Mike Jones, Thomas J. Handler, M.D. 06 July 2016


Disclaimer Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Contact Info:

Theresa Maloney
Congenta Communications
(415) 225-5261

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