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February 3, 2020

How telehealth is starting to reshape primary care delivery

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At Columbia, South Carolina-based Prisma Health, "we’re on a journey pursuing aspects of digital health," said Dr. Mark Wess, the health system's vice president and chief health information executive. "The asynchronous virtual visit for primary care is one of those."

For Prisma Health – which is now the biggest not-for-profit health organization in the state, following the 2017 merger of Palmetto Health and the Greenville Health System – virtual care represents a big opportunity to boost access while also, hopefully, improving quality outcomes and lowering the cost of care delivery.

"We’ve partnered with BrightMD to offer that asynchronous virtual visit to reduce the burden on primary care practices for simple visits that can be handled in a beneficial form for patient populations from an ease of access, convenience and speed to care," Wess explained.

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