“The promise of patient convenience without the extra burden has won Bright.md a growing fan club among hospitals and medical groups.
- AVIA Innovator Network

“New telepresence doctor visits from companies like ... Bright.md deliver house calls via your mobile phone or computer, eliminating the need for the elderly to travel to a doctor.
- HuffPost

“Before you actually talk to your doctor, [SmartExam] gathers basic data. The app dynamically adapts the questions according to your answers. Using artificial intelligence, it will give your doctor a preliminary diagnosis treatment plan.
- Wired

“Thank you, thank you. I was able to get relief so much faster than driving to a clinic. The instructions were thorough and easy to understand. This is smart health care.
- Adventist Patient, 2018

“I have never been more excited about healthcare. We have six kids; it would be a nightmare to find sitters, wait at the office and for prescriptions. I did not feel like getting dressed let alone leaving the house! This is ingenious!
- Patient, Greenville Health System, 2018

“Very fast and effective way to get treated without going to a doctor's office and waiting. It only took about 15 minutes from the time I started the exam to get medications called into my pharmacy.
- Patient, Palmetto Health 2018

“I live 85 miles from my doctor. This service saved a long trip and I was treated properly.
- Patient, Presbyterian Health, 2018

“It was so convenient and easy to use. I didn't have to take time off work or get extra tests that were not needed. I had no waiting in a waiting room full of sick people and was able to pick my prescription up right after work. Awesome!
- Patient, Presbyterian Health, 2018

“My favorite thing about SmartExam is that it “Automatically picks diagnosis and treatment and I can easily change this if needed.”
- Provider, Providence Health Systems, 2018

My favorite thing about SmartExam is the “Ability to access anywhere with an internet connection”
- Provider, Providence Health Systems, 2018

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February 13, 2018

Bright.md Announced Two Major Hospital Systems Have Implemented the Virtual Care Solution

Costantini, MD, co-founder and CEO of Bright.md notes, “Healthcare systems like Presbyterian and Providence have been paving the way with exciting telehealth and remote care initiatives. The addition of SmartExam as a virtual physician’s assistant further extends their leadership in delivering innovative, value-based care that meets the unique needs of their communities.” He adds, “Through SmartExam’s care automation, members of a health system can access their trusted physicians to quickly and easily address their most common health concerns, at a cost that is significantly less than a typical co-pay.”

Spanish Language Feature (Extends SmartExam Accessibility for Presbyterian Patients): Presbyterian is the first health system to use SmartExam’s unique Spanish translation feature, a critical differentiator in a community where the Spanish speaking population is more than four times the size of the national average. SmartExam offers an option to interview patients in Spanish and provides a real-time, medically certified translation into an English chart-ready note. Patients will also receive personalized educational and care materials in Spanish, improving the patient experience and increasing treatment efficacy.

“We know that many of our patients and members face cost or language barriers when accessing care so we are trying to remove those obstacles through innovative programs like SmartExam. SmartExam enables us to deliver a solution that works well in driving down the cost of care while easing the way for people to access care,” said Ries Robinson, Presbyterian’s chief innovation officer. “We’ve experienced an enthusiastic response to our virtual care option, and are on pace to complete more than 600 visits in just our first month.”

Providence Expands SmartExam Use (Becomes Largest Provider to Offer the Virtual Care Solution: The company reports that as an early leader in remote care that has its own health plan and is moving toward a value-based care model, Providence is expanding its use of SmartExam across Oregon. Initially, Providence deployed SmartExam to a small population, comprised of its own employees and other select groups, but quickly saw how the solution could benefit members statewide.

Benjamin LeBlanc, MD, chief medical officer at Providence Medical Group said, “Providence is putting a strong emphasis on digital health services that bring innovation to the market and make high quality care more convenient for the communities we serve.” “We believe this provides a significant opportunity to reach more patients and members when they need us, while providing valuable services more cost-effectively. We’re excited to extend this offering throughout Oregon, and further strengthen our relationships with members of the Providence community.”

Reducing Time Per Visit and Improving Care: Currently available to more than 6 million members across the country, Bright.md’s SmartExam acts as a virtual physician’s assistant, enabling physicians to deliver efficient remote care, cut costs and improve patient outcomes. Patients are able to receive care from their trusted primary care providers using a mobile phone, tablet or computer. The intelligent software dynamically interviews patients, using answers to gather more information and support providers in care delivery. SmartExam leverages artificial intelligence (AI) to get smarter as it learns more about patients’ specific needs and conditions. It uses patient answers and information from the electronic medical record (EMR) system to hone the next question, improving the ability to identify important issues and potential causes, which enable the physician to provide evidence-based treatments.

SmartExam’s AI capabilities result in more thorough patient interviews than in-person, or video-based remote care solutions. When combined with the historic information accessed from the patient’s medical record, providers can address patient needs in just two to three minutes, while delivering high quality, evidence-based care. The speed, quality, and efficiency of care has resulted in high marks from patients and providers alike; 90 percent of patients say they would use the solution again, and 88 percent of providers report high satisfaction with SmartExam.

Medical Device News Magazine

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