“The promise of patient convenience without the extra burden has won Bright.md a growing fan club among hospitals and medical groups.
- AVIA Innovator Network

“New telepresence doctor visits from companies like ... Bright.md deliver house calls via your mobile phone or computer, eliminating the need for the elderly to travel to a doctor.
- HuffPost

“Before you actually talk to your doctor, [SmartExam] gathers basic data. The app dynamically adapts the questions according to your answers. Using AI, it will give your doctor a preliminary diagnosis treatment plan.
- Wired

“Thank you, thank you. I was able to get relief so much faster than driving to a clinic. The instructions were thorough and easy to understand. This is smart health care.
- Adventist Patient, 2018

“I have never been more excited about healthcare. We have six kids; it would be a nightmare to find sitters, wait at the office and for prescriptions. I did not feel like getting dressed let alone leaving the house! This is ingenious!
- Patient, Greenville Health System, 2018

“Very fast and effective way to get treated without going to a doctor's office and waiting. It only took about 15 minutes from the time I started the exam to get medications called into my pharmacy.
- Patient, Palmetto Health 2018

“I live 85 miles from my doctor. This service saved a long trip and I was treated properly.
- Patient, Presbyterian Health, 2018

“It was so convenient and easy to use. I didn't have to take time off work or get extra tests that were not needed. I had no waiting in a waiting room full of sick people and was able to pick my prescription up right after work. Awesome!
- Patient, Presbyterian Health, 2018

“I trust SmartExam. It never gets in a hurry. It’s the same on Monday as it is on Thursday.”
- Bright.md partner provider

“My favorite thing about SmartExam is the ability to access it from anywhere with an internet connection.”
- Provider, Providence Health Systems, 2018

“SmartExam is being used by health systems to offer 24/7 access to care for more than 470 common medical conditions.”
- The Wall Street Journal, 2019

← Back to In the News

July 21, 2015

AI Nurse Could Shorten a Doctor's Visit to 90 Seconds


It's not hard to see the appeal of an online doctor’s appointment. You don’t have to risk catching germs from other patients. And you don’t have to commute to the doctor’s office, or sit around the waiting room flipping through lousy magazines while listening to screaming kids.

But for doctors, these appointments take just as much time as in-person visits, says physician Ray Costantini. In fact, he says that while he was running the telehealth program at Providence Health and Services, he noticed that online appointments could take even longer. If that’s true, it undermines one of the key arguments for online consults: longer visits mean they don’t cost any less.

It’s also why Costantini co-founded Bright.md, a Portland, Oregon-based telehealth startup that aims to automate as much of an online doctor’s visit as possible, cutting the total time a doctor spends on each appointment from about 20 minutes to as little as 90 seconds. Costantini hopes that in the process, it could cut the cost of everyday health care dramatically. The company announced today that it has raised a $3.5 million round of funding to help it meet that goal.

Before you actually talk to your doctor, Bright.md’s app will guide you through a “smart exam” to gather basic data. The app dynamically adapts the questions according to your answers–not unlike online dating sites of the OkCupid variety. Using a proprietary artificial intelligence system, it will give your doctor a preliminary diagnosis and treatment plan.

Costantini stresses the smart exam is only the first part of the online appointment. After responding to the software’s questions, patients will always speak with their doctor. “Patients want to get care from their doctor, not from a computer,” he says. In some cases, the smart exam may determine that an online consult isn’t adequate and that the patient should make an in-person appointment.

Bright.md isn’t the only company trying to give doctors AI assistance. The startup Enlitic is using cutting-edge AI technology to to help doctors diagnosis patients, while cancer researchers are are using IBM’s Watson platform to find new treatments. But while an artificially intelligent diagnosis system is the catchy part of Bright.md’s pitch, its biggest value to doctors might come from its other features. In addition to the “smart exam,” the company’s software automatically generates chart notes and helps manage other paperwork, such as insurance coding. In short, it automates all of the most repetitive parts of a physician’s job, enabling them to focus on treating a patient.


See how Bright.md's intuitive virtual care platform makes it easy for you to treat hundreds of low-acuity conditions anytime, anywhere—without the need for video appointments.

Contact Bright.md to schedule a demo and experience the product from all perspectives.


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