“The promise of patient convenience without the extra burden has won Bright.md a growing fan club among hospitals and medical groups.
- AVIA Innovator Network

“New telepresence doctor visits from companies like ... Bright.md deliver house calls via your mobile phone or computer, eliminating the need for the elderly to travel to a doctor.
- HuffPost

“Before you actually talk to your doctor, [SmartExam] gathers basic data. The app dynamically adapts the questions according to your answers. Using AI, it will give your doctor a preliminary diagnosis treatment plan.
- Wired

“Thank you, thank you. I was able to get relief so much faster than driving to a clinic. The instructions were thorough and easy to understand. This is smart health care.
- Adventist Patient, 2018

“I have never been more excited about healthcare. We have six kids; it would be a nightmare to find sitters, wait at the office and for prescriptions. I did not feel like getting dressed let alone leaving the house! This is ingenious!
- Patient, Greenville Health System, 2018

“Very fast and effective way to get treated without going to a doctor's office and waiting. It only took about 15 minutes from the time I started the exam to get medications called into my pharmacy.
- Patient, Palmetto Health 2018

“I live 85 miles from my doctor. This service saved a long trip and I was treated properly.
- Patient, Presbyterian Health, 2018

“It was so convenient and easy to use. I didn't have to take time off work or get extra tests that were not needed. I had no waiting in a waiting room full of sick people and was able to pick my prescription up right after work. Awesome!
- Patient, Presbyterian Health, 2018

“I trust SmartExam. It never gets in a hurry. It’s the same on Monday as it is on Thursday.”
- Bright.md partner provider

“My favorite thing about SmartExam is the ability to access it from anywhere with an internet connection.”
- Provider, Providence Health Systems, 2018

“SmartExam is being used by health systems to offer 24/7 access to care for more than 470 common medical conditions.”
- The Wall Street Journal, 2019


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July 24, 2019

Bright.md Digest: Healthcare and aging patients, the digital experience at Kaiser Permanente, and telemedicine use is up dramatically (or is it?)


How will an aging American population impact an already overburdened healthcare system? Forbes asked three healthcare industry leaders what issues and problems they're identifying and working to solve.

Why An Aging Population Means Healthcare Customer Experience Must Adapt

Kaiser Permanente has long been the leader in innovative ideas about how to keep populations health. How they leverage the digital experience to engage with and improve the health of their members will likely pave the way for the rest of the industry in the not-too-distant future.

Digital differentiation at Kaiser Permanente

A recent report shows telemedicine use is up nearly 1400 percent since 2014 . . . but "non-hospital-based telehealth is still only being used on average one out of every 1,000 visits, or 0.104% of all medical claims." Telemedicine and telehealth use has a lot more room for growth.

Virtual visits outside of the hospital fueled telehealth growth


David Strom

Learn how Bright.md's virtual care solutions can help your system manage the COVID-19 crisis and deliver high-quality care for hundreds of conditions every day.

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